Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Your Choices and Obligations Regarding your Personal Information

 

Rights to Access, Change, or Delete Your Personal Information. When you access the Services, you may review or modify some of your Personal Information, including portions of your Access Credentials, Identification Information, and Profile Information. To ensure that we can continue providing the Services, performing security functions (for example, authenticating your identity), and maintaining your Account, you are not permitted to delete certain Personal Information including portions of your Identification Information, Access Credentials, device information, and usage information.

Rights to Delete Your Personal Information. You may terminate your Account or request the deletion of your Personal Information at any time. When you request to terminate your Account, we will retain a copy of your Personal Information as needed to fulfill our obligations to our Clients (i.e. to including your usage history, survey responses, etc.). Other than this copy, your Account and Personal Information will be deleted. Because of the way we maintain the Services, such deletion may not be immediate, and residual copies of your Personal Information may remain on backup media for up to ninety (90) days. Notwithstanding the foregoing, we reserve the right to retain some or all of your Personal Information if, in our sole discretion, we determine that it is reasonably necessary to comply with applicable law, meet our legal obligations, comply with regulatory requirements, resolve disputes between users or Clients, prevent fraud and abuse, or enforce this Privacy Policy and the Terms of Services. Furthermore, we reserve the right to retain a copy of a de-identified version of your Personal Information for any legal purpose.

 

Your Obligations. You agree not to upload, copy or otherwise use or disseminate any information that may violate the rights of others. You agree that you are authorized to upload any information that you provide to us. You agree not to provide any information to us that you are not authorized to provide. You further agree to keep your Access Credentials strictly confidential and to not share them with any unauthorized user or third party.

Any violation of this Privacy Policy may lead to the restriction, suspension, or termination of your Account at our sole discretion.

 

Policy Toward Children

 

NEITHER THE WEBSITE NOR THE SERVICES ARE DIRECTED TOWARD CHILDREN UNDER SIXTEEN (16) YEARS OF AGE (the “Minimum Age”). 

 

If you become aware that your child has provided us with Personal Information without your consent, please contact us at notices@gracehill.com. We do not knowingly collect Personal Information from children below the Minimum Age. If we become aware that a child under the Minimum Age has provided us with Personal Information, we will take steps to promptly remove such Personal Information and terminate the Account associated with the child.

 

California Privacy Rights

 

If you reside in the state of California, our Privacy Notice for California Residents is part of this Privacy Policy and applies to you. By providing this Privacy Notice, we are not waiving the business-to-business exception to the California Consumer Privacy Act or conceding that we are not “data processors” or “service providers” under the Act.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.